9:41●●●
Owner setup · 1 of 6

Your company.

This is how customers and drivers will see you.

Company name
Acme Towing & Recovery
Service area
Seattle, WA · 25 mi radius
Trucks on the road
1–2
3–5
6–10
10+
Owner setup · 2 of 6

When do you answer?

We route calls differently inside and outside these hours.

We run 24/7
Most towing companies

Your line is covered day or night — every call gets answered.

Set business hours
After-hours goes to voicemail

Mon–Sat 7a–9p. Calls outside hours get your after-hours message.

Heads up

Miss a 2 AM call and it goes to the next company on the rotation list. 24/7 keeps you first in line.

Owner setup · 3 of 6

Your business number.

The number customers call. Three ways to get one:

Get a new local number
Ready in 60 seconds

Pick a Seattle number. Put it on your trucks, cards, and Google listing.

Port my existing number
3–5 business days

Keep the number your customers already know. We handle the carrier paperwork.

Forward my number
Keep your carrier

Your current line forwards to TowPhone. Nothing changes with your carrier.

Owner setup · 4 of 6

Put your drivers on the roster.

One number for work — no one gives out a personal cell again.

DR
Diego Ramos
(555) 010–0123
Joined
MC
Maya Chen
(555) 010–0456
Invited
or type it in
Name
Owner setup · 5 of 6

Who picks up?

When (206) 214–0198 rings, here’s who gets it first.

1
Whoever’s online
Online team · notified instantly
⋮⋮
2
Frank Delgado (you)
Your phone · 25 sec
⋮⋮
3
Voicemail
“Leave your location…” · texted to you
⋮⋮
Default that works

Your online team sees the job first — fastest hook wins. You’re the backstop. Drag to change the order anytime.

Call yourself.

Dial your new number from any other phone and watch it route, live.

Your business line · live
(206) 214–0198
1
Alerting Diego & Maya…
Online team · 00:04
Now
2
Frank Delgado (you)
If no answer in 25 sec
3
Voicemail
Last resort

Acme is on the air.

Calls to (206) 214–0198 now route to your team.

(206) 214–0198
Business line · live
2 drivers + you
Routing order set
Fleet plan
Card on file
Next: towpilot.ai
This is where AI dispatching starts.

TowPilot AI answers when no one can — takes the location, quotes the hook fee, and books the job. Your line is ready for it.

Owner setup · step 1 of 6

Tell us who you are

Company name, service area, fleet size. That’s the whole form.

Live walkthrough · loops every 45 sec